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Legal

Terms of use

The basis on which we provide this website and our services.

About this website

This website provides information about our biohazard, trauma and crime scene cleaning services and a way to get in touch. We aim to keep it accurate and up to date, but the information is general and does not form a contract on its own.

Quotes and pricing

Any prices shown on this site are general guide ranges to help you plan. They are not fixed quotes. A binding price is only ever given in writing after we have assessed the specific situation, and work only proceeds once that written price is agreed.

Our services

We will carry out agreed work with reasonable skill and care, in line with relevant health-and-safety and waste regulations. Some outcomes, for example whether an odour or stain can be fully removed, depend on factors outside our control, and we will always be honest with you about what is realistically achievable.

Enquiries

Submitting an enquiry does not create a contract. It simply lets us contact you to discuss how we can help. How we handle your information is set out in our privacy notice.

Liability

Nothing in these terms limits our liability where it would be unlawful to do so. Subject to that, our responsibility is limited to the services we actually agree to provide and carry out.

Contact

If you have any questions about these terms, please contact us or email [email protected].

These terms will be finalised with our full registered details before the site goes live.